Acute, life-threatening symptoms? Call 144 directly.
Condition
Burns and scalds: cooling and wound care
- redness and pain without blisters: superficial
- a white, leathery or painless wound surface: deep

Orientation
How urgent is it?
When in doubt, always choose the higher level.
Assessment and treatment on site. You are welcome without an appointment, too.
Book an appointmentor simply walk in
- an area larger than your own palm
- face, hands, feet, genital area or joints affected
- coughing or a hoarse voice after contact with fire or smoke
- a white, leathery or painless wound surface
- a burn caused by electricity or chemicals
If your symptoms are acute and life-threatening, call 144. aprioris is not an emergency department.
Overview
What you should know
Small thermal injuries: cooling and dressing.
Burns are assessed by depth and area. Superficial, small-area injuries are well suited to outpatient care. Deep or extensive burns belong in specialist hands.
One address for your concern
Book an appointment or come by during opening hours. And if you are unsure whether we are the right address: come anyway; we will work it out with you.
Symptoms
Typical signs
Typical signs
- redness and pain without blisters: superficial
- blisters and a moist wound surface: deeper, medical assessment advisable
- a white, leathery or painless wound surface: deep
What happens
What happens at aprioris
Our aim: to resolve your concern directly on site. Assessment, treatment and, where needed, a prescription or certificate. If specialist care is needed, we refer you on.
We assess depth and area, treat superficial burns, check tetanus cover and plan the follow-up. Deep or extensive burns, and injuries to the face or hands, we refer on according to urgency and with a report.
Every case is reviewed and signed off by a physician, either during your visit or shortly after. Anything that needs specialist care, we refer on, prioritised by urgency and with a written report. aprioris does not dispense medication itself.
Treatment
Treatment overview
What you can do yourself
- cool the area immediately under lukewarm running water for 15 to 20 minutes
- do not use ice or iced water
- remove clothing, unless it is stuck to the wound
- do not open blisters
- cover the area loosely and cleanly
Services
Related services
Locations
Where we treat this
Available at 10 locations, with an appointment or as a walk-in.
AmriswilBadenBern ChristoffelHerisauLucerne NeustadtWinterthur MarktgasseZurich AlbisriederplatzZurich LimmatplatzZurich MorgentalZurich Paradeplatz
Booking
Book an appointment online
FAQ
Frequently asked questions
Do I need an appointment for this?
Not necessarily. You are welcome without booking during opening hours. If you book an appointment, you are seen at the agreed time. You can book online or by calling the practice.
What does the assessment cost?
aprioris is a medical practice licensed by the canton. Services covered by mandatory health insurance are billed accordingly. Your deductible and co-payment apply, as in any medical practice. Preventive services are paid for privately; prices are shown with each service.
What should I bring?
Your health insurance card. If you take medication, a current medication list or the packaging helps. For anything to do with vaccination, please bring your vaccination record.
When should I go straight to emergency care?
Extensive or deep burns, burns to the face, breathing difficulty or coughing after smoke exposure: call 144.
